Applications Close 7 June 2024
| Team | Scholar Support Unit |
| Contract Term | Fulltime Position |
| Reports To | Manager: Scholar Support Unit |
| Primary Location | Cape Town |
Primary Objective of this Position
As the Scholar Coordinator, employing a person-centred approach is crucial to ensuring comprehensive support for both high school learners and tertiary students. Maintaining regular communication with scholars is paramount, as it allows for the assessment of their needs and challenges while also guiding them toward opportunities for personal growth. This approach is integral to providing individuals with the optimal chance to actualize their full potential.
Position Responsibilities
- Provide comprehensive support to a caseload of 45 scholars through regular contact, virtual and in-person.
- Keep accurate written records of all scholar and scholar-related meetings, communications, and interventions in accordance with the organisation’s requirements.
- Demonstrate initiative within work procedures to deliver scholar support that meets the needs of both scholars and program requirements.
- Build meaningful connections with scholars and other stakeholders to facilitate effective scholar support.
- Regularly liaise with external stakeholders to provide efficient support and enhance opportunities and support for scholars.
- Actively participate in team-based activities to contribute ideas around the development of the program and its practices.
- Management of all administrative matters pertaining to the scholars including, but not limited to: payments, travel arrangements and arranging for interventions
- Monitoring and reporting on scholars’ academic, social and personal development.
- Coordination and implementation of academic & psychosocial support services where necessary.
- Assisting the team in planning, organising and attending functions or events for our scholars.
Qualifications and Experience
Required
- Tertiary qualification in Education, Psychology or Social Work
- At least two years of related experience required in working with young people between the ages of 13 and 23.
- Demonstrated experiences supporting young people to achieve academic success and enhance personal development and mental health.
Advantageous
- Significant experience in case management.
Requirements
- Ability to adapt and perform duties as required by changing program needs.
Skills, Knowledge, and Abilities
- Intermediate skills in using the Microsoft Office suite.
- Ability to relate to young people.
- Ability to work independently under general supervision.
- Ability to utilise a high level of interpersonal skills, including empathy, compassion sensitivity, diplomacy, and the ability to negotiate effectively.
- Ability to work and communicate effectively with a wide range of people from different cultural backgrounds and to respond sensitively and appropriately to people in a variety of situations.
- Cultural competence, to understand and value clients’ unique perspectives.
- Ability to work well in a team environment.
- Excellent verbal and written communication skills.
- Excellent organizational and critical-thinking skills.
- Problem solving skills and ability to multi-task.
- Integrity and professionalism.
| Application Process | It is important to note that we will only consider applications submitted via our online form which can be found here: Scholar Coordinator Application Form |
| Questions | Enquiries about this opening should be sent to hr@madleadership.org |
| Closing Date | 7 June 2024 No late applications will be considered |
Please Note: We reserve the right to not fill this position.